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RevOpsXL
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Legal

Privacy Policy

Last updated: February 2025

1. Who We Are

RevOps XL (UIC 180940854) is a revenue operations consultancy registered in Bulgaria with offices at Budapeshta 5, Sofia 1000, Bulgaria.

2. Data We Collect

We collect personal data through:

  • Contact form submissions: name, email address, company name, and message content
  • Analytics: anonymised usage data via Google Analytics (page views, session duration, referral source)
  • Cookies: as described in our Cookie Policy

3. How We Use Your Data

We process your data for the following purposes:

  • Responding to your inquiry or service request
  • Communicating about our services
  • Improving our website and user experience
  • Fulfilling legal obligations

4. Legal Basis (GDPR)

We process personal data in accordance with the EU General Data Protection Regulation - Regulation (EU) 2016/679 (GDPR), OJ L 119, 4.5.2016. We rely on the following legal bases (Article 6 GDPR):

  • Consent: when you submit a contact form or accept cookies
  • Legitimate interest: to improve our services and respond to business inquiries

5. Data Storage

Contact form submissions are stored in HubSpot CRM, which complies with the EU–US Data Privacy Framework. Data is processed securely and in accordance with GDPR requirements.

6. Data Retention

We retain contact form submissions for up to 3 years. Analytics data is retained according to Google Analytics’ default retention settings. You may request earlier deletion at any time.

7. Your Rights

Under GDPR, you have the right to:

  • Access (Art. 15) - request a copy of the personal data we hold about you
  • Rectification (Art. 16) - request correction of inaccurate data
  • Erasure (Art. 17) - request deletion of your personal data
  • Restriction (Art. 18) - request that we limit processing of your data
  • Portability (Art. 20) -request your data in a structured, machine-readable format
  • Object (Art. 21) - object to processing based on legitimate interest
  • Withdraw consent (Art. 7(3)) - withdraw consent at any time, without affecting prior processing
  • Automated decisions (Art. 22) - not be subject to solely automated decisions with legal or similarly significant effects

8. Complaints

Without prejudice to any other remedy, you have the right to lodge a complaint with a supervisory authority (Article 77 GDPR). Our lead authority is the Bulgarian Commission for Personal Data Protection (CPDP) - cpdp.bg.

9. Exercising Your Rights

To exercise any of the above rights, contact us at hello@revopsxl.com or connect with us on LinkedIn.

10. Changes to This Policy

We may update this policy periodically. The latest version will always be available at revopsxl.com/privacy. We will notify you of significant changes where possible.

11. Contact

Email: hello@revopsxl.com
Address: Budapeshta 5, Sofia 1000, Bulgaria
UIC 180940854